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I don't really know much about HTML, or the web. I'm not very familiar with web site coding or page design. Can I use this site?

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      Absolutely! This site is designed and developed for individuals in the Water Industry who don't know HTML. All this is needed is Internet access, and Internet Explorer 5 or above. Make sure that you have cookies enabled on your web browser and accept any cookies from H2OSites.com. If you have questions about cookies, you can learn more here.  
         

Do I need any other special software?

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      All that is needed to use H2OSites.com is an Internet connection and Internet Explorer 5 or above. This will get you started on the basic features of the site. You'll be able to enter your site name, configure colors, link colors, as well as upload your company logo. You can actually build quite a complex site with our system, but it all depends on how much time you'd like to spend developing your H2OSites.com web site. Some knowledge of image editing/resizing could be helpful as you get into the more advanced features of the site. If you ever would like to add a custom web site solution, then please let us know!
    Please remember: You can always email us at customerservice@h2osites.com if you ever have any questions or get stuck.
     
         

I have a 'Pop-Up Blocker' and it seems to be blocking pop-ups on the site?

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      Once you are using the tools on the site, there are instances where new browser windows will be needed in order to preview the site that you are building. This is done so that you can quickly preview your changes without losing your place in the admin control panel. Rest assured, these pop-ups are harmless, and are merely new browser windows that are opening in order to allow you to work more efficiently. Please configure your pop-up blockers to allow pop-ups from this site.  
         

I'm not sure how this works. Can I see a demo before I buy?

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      Our staff would be happy to walk you through the features of the site. Shoot us an email at customerservice@h2osites.com or call our toll-free number (630) 968-7425 to schedule an online demo.  
         

I see that WQA members get a discount. Tell me more about WQA? What do I do if I'm not a member of WQA?

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      Water Quality Association is a non-profit organization representing the clean and pure drinking water industry for homes, farms, businesses and commercial/industrial use. More information about joining WQA can be found here. Please note, WQA's web site (www.wqa.org) offers a feature called 'Find a Water Professional'. This search is available to the general public, and WQA Members have the opportunity to have their company web site listed in that search engine!  
         

I'd like to get a domain name (e.g. www.yourcompanyname.com) and have it point to my H2OSites.com web site. Is this possible?

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    Yes, we encourage our members to first try out the site and the various features. Once you've built your H2OSites.com web site, then you can always register a domain name. There is a one-time set up fee of $25.00 to get your domain name set up, as well as to configure up to five accounts under your domain name. You can register your domain name at any Domain Name Registrar. They vary by price and service. H2OSites.com recommends BuyDomains.com, for their customer service, as well as their affordability. When you register a domain name, you will need to use the following DNS servers:

    1. NS1.QUIMBY4.COM
    2. NS2.QUIMBY4.COM
    3. NS3.QUIMBY4.COM

    Once you have registered your domain name, send us an email customerservice@h2osites.com or give us a call at (630) 968-7424, and we will then get your domain name activated and configured to point to your H2Osites.com website. It's easy!

    Please note: there is a one-time set up fee of $25.00 to get your domain name configured. This charge also includes up to five email accounts under your domain name!

     
         

What if I want to cancel my account? Are there any penalties?

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    H2Osites.com offers the web builder service as a monthly recurring charge. You may cancel your account at any time, without penalty. Billing occurs every 30 days from the day of your join date. Once your billing date has passed, you will need to wait until your next cycle to cancel your account. You may always inactivate your H2Osites.com account via your Control Panel. There are no HTML files or images to download once you cancel your account, as the entire application is database-driven.

     
         
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